Booking • Pickup • Delivery — Tamil Nadu & PuducherryHelpline +91 63844 17951

Booking guide

Everything to know before you book

Payment modes, delivery options, packing conditions and tax rules — in plain language.

Payment

Modes of booking

Paid

Freight is collected in full from the consignor at the time of booking. Receipt and LR number issued instantly.

To-Pay

Freight is collected from the consignee at the destination branch before the consignment is released.

Billing / Credit

Available to regular customers on approved credit terms. Consolidated invoice raised [weekly/monthly] and payable within [X] days.

Delivery

Types of delivery

Office Delivery

Consignee collects from the destination branch. Free storage for [X] days from the arrival intimation; demurrage of [₹X per package per day] applies thereafter.

Door Delivery

Delivered to the consignee's address within the local delivery limit. Local delivery charges of [₹X] or [X%] of freight apply, whichever is higher.

Freight charges

Price List - Zonewise

Indicative freight rates by weight slab and distance zone. Rates are subject to change — please confirm the applicable rate at the time of booking.

WeightZone A0–100 KmZone B101–200 KmZone C201–400 KmZone D401–600 KmZone E601–800 Km
0 Kg – 20 Kg₹90.00₹100.00₹110.00₹120.00₹130.00
Above 20 Kg – 50 Kg₹100.00₹150.00₹250.00₹300.00₹350.00
Above 50 Kg – 100 Kg₹200.00₹300.00₹500.00₹600.00₹700.00
Above 100 Kg – 200 Kg₹400.00₹600.00₹1,000.00₹1,200.00₹1,400.00
Above 200 Kg – 500 Kg₹1,000.00₹1,500.00₹2,500.00₹3,000.00₹3,500.00
Above 500 Kg₹2/KG₹3/KG₹5/KG₹6/KG₹7/KG

Not accepted

Banned goods

  • Explosives, fireworks and detonators
  • Inflammable liquids, gases and cylinders
  • Firearms, ammunition and weapons
  • Narcotics and psychotropic substances
  • Currency, bullion, jewellery and precious stones
  • Live animals, birds and poultry
  • Hazardous chemicals and radioactive material
  • Contraband and smuggled goods of any kind

Accepted with conditions

Goods on conditions

Two-wheelers
Accepted only with petrol drained, battery disconnected and RC copy attached. Freight payable in advance.
Books & printed material
Accepted in bundled waterproof packing. Registered publications may qualify for GST exemption.
Stone & granite samples
Accepted in crate or wooden frame packing only. Breakage is at the consignor's risk.
Machinery & spares
Accepted with declared value, invoice copy and adequate crating. Loading support to be arranged by consignor.
Glass & ceramics
Accepted at owner's risk with double-layer cushioning and 'fragile' marking. No breakage claims entertained.

Taxation

GST tax details

[5%] GST applies on goods transport agency (GTA) services

Where the recipient is a registered person, tax is payable under Reverse Charge Mechanism (RCM) as notified.

Exempt categories

  • Agricultural produce
  • Food grains including rice, pulses and flour
  • Milk, salt and edible oil seeds
  • Relief materials for victims of natural or man-made disasters
  • Newspapers and registered periodicals
  • Defence and military equipment
  • Organic manure
  • Consignments where freight for a single carriage is below the notified threshold