Paid
Freight is collected in full from the consignor at the time of booking. Receipt and LR number issued instantly.
Booking guide
Everything to know before you book
Payment modes, delivery options, packing conditions and tax rules — in plain language.
Payment
Modes of booking
To-Pay
Freight is collected from the consignee at the destination branch before the consignment is released.
Billing / Credit
Available to regular customers on approved credit terms. Consolidated invoice raised [weekly/monthly] and payable within [X] days.
Delivery
Types of delivery
Office Delivery
Consignee collects from the destination branch. Free storage for [X] days from the arrival intimation; demurrage of [₹X per package per day] applies thereafter.
Door Delivery
Delivered to the consignee's address within the local delivery limit. Local delivery charges of [₹X] or [X%] of freight apply, whichever is higher.
Not accepted
Banned goods
- Explosives, fireworks and detonators
- Inflammable liquids, gases and cylinders
- Firearms, ammunition and weapons
- Narcotics and psychotropic substances
- Currency, bullion, jewellery and precious stones
- Live animals, birds and poultry
- Hazardous chemicals and radioactive material
- Contraband and smuggled goods of any kind
Accepted with conditions
Goods on conditions
- Two-wheelers
- Accepted only with petrol drained, battery disconnected and RC copy attached. Freight payable in advance.
- Books & printed material
- Accepted in bundled waterproof packing. Registered publications may qualify for GST exemption.
- Stone & granite samples
- Accepted in crate or wooden frame packing only. Breakage is at the consignor's risk.
- Machinery & spares
- Accepted with declared value, invoice copy and adequate crating. Loading support to be arranged by consignor.
- Glass & ceramics
- Accepted at owner's risk with double-layer cushioning and 'fragile' marking. No breakage claims entertained.
Taxation
GST tax details
[5%] GST applies on goods transport agency (GTA) services
Where the recipient is a registered person, tax is payable under Reverse Charge Mechanism (RCM) as notified.
Exempt categories
- Agricultural produce
- Food grains including rice, pulses and flour
- Milk, salt and edible oil seeds
- Relief materials for victims of natural or man-made disasters
- Newspapers and registered periodicals
- Defence and military equipment
- Organic manure
- Consignments where freight for a single carriage is below the notified threshold